Burgas District Heating: Preventive care for the heating elements guarantees the correct accounting of the consumed energy

"Burgas District Heating" advises customers to check the serviceability of the individual heat meters and water meters for hot water. "Periodic inspection of the devices will eliminate problems that have arisen more quickly. All repair work on the internal heating installation or the replacement and installation of the appliances is carried out before the start of the heating season," said the executive director of the company, Eng. Hristin Iliev.

“In case there is a blacked out display or the numbers are not clearly visible, customers should contact the service company for share allocation. Heat accountants will remove the damaged unit and replace its batteries or replace it with a new one. For safe reading and peace of mind for users, a metrological check is done in an accredited laboratory at a certain time. Usually, the period for water meters is 10 years, and for heat meters it is 5 years. If the devices are not checked or completely replaced after their expiration date, their readings are not accepted as correct by the heat accountant who serves the building and a cost is charged according to the requirements of the Heat Supply Ordinance.” said Eng. Hristin Iliev.

"Before the start of the new heating season, customers should carry out an inspection of the building installation. It is important that the repair work is completed before the heating is switched on. In this way, leaks and floods will be avoided," said engineer Hristin Iliev.

"Burgas District Heating" advises end users to use the summer months to replace the devices for partial distribution with new ones with remote reading. "Modern devices save visits of collectors to homes, because the readings are read from a distance," said Eng. Hristin Iliev.

"Customers can turn to the company serving them for a share allocation for advice when choosing appliances.

 "Burgas District Heating", in its capacity as a heat accountant, offers devices with the possibility of remote reporting and consultations on all issues related to new remote devices.